Strategic Staffing Solutions
Associate Customer Service Representative
3+ Month Contract
Chandler, AZ – Onsite
- Support customers with inquiries on financial products and services.
- Identify ways to improve customer experience within established procedures.
- Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
- Receive direction from customer service supervisor.
- Escalate questions and issues to more experienced representatives.
- Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.
- 3 years of customer service experience,
- Excellent Verbal , Written and interpersonal communication skills
- Pipeline Management Knowledge & Experience
- Product Knowledge
- Self-Directed & Motivated
- Experience meeting high production and quality standard in fast paced environment
Job ID: JOB-204513
Publish Date: 25 Jul 2022